December 2011

BMW Roadside Assistance

Whether you’re just contemplating a road trip or you’re already in transit, BMW Roadside Assistance is readily available.
 
BMW provides its complimentary roadside assistance to owners of new models for four years from the day they drive off the lot, regardless of mileage. Drivers who opt for the exceptional value of a Certified Pre-Owned BMW can also take advantage of this program for up to six years from the date the car was sold as new.
 
No matter how well a trip is planned, occasionally the unexpected will occur. Roads are often littered with objects that can puncture tires, keys may be locked inside the car or commuters will run out of gas. Even the best, most reliable vehicles can suffer from a mechanical problem. 
 
Regardless of what has caused your ride to become immobile, one quick call is all it takes to get immediate help. If all you need is lockout service, added fuel or a tire replacement, a BMW service representative will have you on your way in no time.
 
If the problem is more serious, BMW Roadside Assistance will send a tow truck to transport your vehicle to the nearest BMW center, as well as an additional 50 miles, free of charge.
 
Contacting BMW for vehicle support is easier than ever, thanks to the new BMW Roadside Assistance smartphone application developed with Allstate Roadside Services. The app automatically shares your GPS location and vehicle description with service representatives and will expedite the handling of Roadside Assistance requests. This advanced, reliable tool is compatible with iPhone®, BlackBerry® and Android™ operating systems.
 
If the repairs will take some time, or the dealer service department is closed for the weekend, BMW also provides a complimentary Emergency Valet service. A personal valet can help you arrange alternative transportation including a rental car, flight reservations, a taxi and even overnight lodging. If the problem that interrupted your trip is covered by the warranty and you’re stranded more than 100 miles from home, BMW will provide up to $1,000 to cover alternate transportation or lodging and meals throughout the first five days after vehicle disablement.
 
All of this protection is available in each of the 50 states, Canada and Puerto Rico, 365 days a year, 24 hours a day, even if someone other than you is behind the wheel. 
 
BMW doesn’t come to the rescue for just emergencies. Personalized trip routing includes easy-to-read, computerized itineraries and maps, all provided by a helpful service representative.
 
BMW provides you with the ultimate peace of mind, to go with your Ultimate Driving Machine®.  
 

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