eCommerce Connexion
EC/EDI Industry Newsletter Brought to you by EDI Specialists, Inc.

Wednesday, November 14, 2007 Volume 4 Issue 2  
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CONTENTS
Boomi Case Study: Republic Indemnity
Business Community Management
Employee Internet Christmas Shopping
GXS Case Study: WHSmith
Just How Much Value Are You Delivering to the Bottom Line? Probably More Than You Realize!
Software as a Service in Today’s Supply Chain
TIE Commerce Case Study: Homax
Wayne's World
Wayne's World: Reader Feedback

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Wayne's World: Reader Feedback
Comments on the Observations, Opinions and Musings from the Woods of Maine

In our last issue of eCommerce Connexion, Wayne Marshall asked "Can someone tell me where the good ol’ American programmer has gone?" Two readers answered with some pretty informative responses on where they have seen the market go.

Please click here to view the Wayne's World article from the last issue.

Response One:

I am an IT professional with about 20 years of experience, approximately 5 within EDI.

Regarding your column dated August 29, 2007, I have been asking the question from the opposite perspective -- post-merger layoff late 2000, fruitless job search, return to school for M.S. I.S. 2001 followed by another fruitless job search.  Currently teaching at local Community College.  I am doing research, had one paper published ("Offshoring: Individual Short-term Gain versus Collective Long-term Loss?", IEEE IT Professional, July-August 2005), and currently working on a second paper.  My perspective is "where have computer jobs gone for American citizens and legal immigrants?".  It does not put Corporate America in a positive light.

My research indicates the IT worker shortage was created by Corporate America.  One example -- several years ago ITAA reported American workers left the IT Industry, creating a shortage requiring an increase in H1-B visa allotments.  About the same time IEEE-USA reported laid-off American workers are leaving the IT Industry because they cannot find work.  An interesting difference in perspective.

There are many factors at work here -- my research is focusing on Prisoner's Dilemma from Game Theory within Applied Mathematics.  In its effort to reduce costs and boost profits, Corporate America has been preying and defecting on labor. 

Corporate America has found many ways to exclude domestic labor - please refer to The DATA BASE for Advances in Information Systems - Summer 2004 (Vol. 35, No. 3) "Changing Patterns in IT Skill Sets 1988-2003: A Content Analysis of Classified Advertising" and Fortune Ask Annie "Job hunting online gets trickier" 
http://money.cnn.com/2006/02/06/news/economy/annie/annie_0206/ Anne Fisher Feb 6, 2006 for job skills, duties, and requirements increasing, making it more difficult for one individual to satisfy all the requirements.  See also CROSSROADS job seeker news "Verifying Your College Degree and Your Past" http://www.net-temps.com/adcgi/banner.cgi?ref=crnews&ch=2134&id=crs_2134 Artie Cressman 11/15/06 for exclusionary background checks techniques;  MarketWatch "THE AGE FACTOR:Older job applicants say they encounter bias, but experts say it's a tough accusation to prove" http://www.chron.com/cs/CDA/rssstory.mpl/business/3182463 ANDREA COOMBES May 14, 2005 regarding age discrimination.

Research by B. Lindsay Lowell in Projected Numbers of Foreign Computer and Engineering Workers Under the Senate’s Comprehensive Immigration Reform Act (S.2611), August 2006, states that "S.2611 could generate a number of foreign born that that exceeds the size of the BLS projections of all C&E workers." (BLS - Bureau of Labor Statistics; C&E - Computer &Engineering).  While pursuing my M.S. I.S., an Adjunct Faculty made a comment about "creative writing" while writing H1-B visa requests.  This indicates Corporate America's preference for cheaper foreign labor.  Students do not see a future in computer science, according to Ron Hira of the Rochester Institute of Technology because they see that firms can take advantage of free trade to reduce costs (Lou Dobbs Tonight, February 7, 2006).




Response Two:

First, I wanted to tell you that I thoroughly enjoy receiving the on-line issue of eCommerce Connexion. It's a great resource for reading about latest technology trends, and hearing from insiders about how organizations are putting to practice these new technologies. I offer a sincere thanks to you and your organization for making it available to the community.

 

I wanted to provide some feedback on your article found in Volume 4 Issue 1 of Wayne’s World: There you pose a question, "Where are all the Americans?"

 

I believe it is one of those questions that is answered by asking another question. Which came first, the lack of resources to fill the jobs, or the profit driven mega outsourcing initiatives taken on by America's largest corporations?

 

You see, from my perspective outsourcing has contributed and will continue to contribute to the lack of resources, not the other way around. I speak from first hand experience. I've been an EDI Systems Analyst for 12 years. I have solid broad experience, a great work ethic and love what I do.

 

I have worked for several companies over the years, which also included hiring positions. ... and.. I'll admit, there were times when it was not easy to find someone to "fill the position". However, I believe most organizations have lost sight of a valuable resource, thier existing employee base. Fewer and fewer companies seem willing to invest in "growing" their own people.  It is almost as if companies want an "out of the box" candidate, complete with five programming languages, knowledge of all communication protocols, and who can also perform a juggling act on the side. Oh, and if they have a Masters or PhD, even better.

 

I am a big proponent of growing people from within, and I’ve had the opportunity to influence that decision on at least three occasions. Each person who has been “developed” is a smashing success in the field, and they demonstrate a loyalty only found in the “American” breed of worker.  I mean no offense to folks from other places. I too, have worked with many, many programmers from all over the world. Great people! Love ‘em. But the American worker has a culture and understanding of other peoples like no other. We are a diverse nation. We have learned to relate to people around the word in a unique way. We are adaptable work-horses.

 

I feel passionate about the outsourcing dilemma. I have been witnessing one company after another sending their work “off shore”. One by one, people and whole departments I have worked with for years at other companies were being replaced by generic email aliases, where an inquiry yields an email response in improper English which promises feedback within 24 hours.

 

Then, the rash hit my organization. The company I am currently employed with, a computer reseller who specializes in IT services, software and hardware, made a decision to “Outsource” their entire IT department to an “Offshore” company in India. All IT is going off shore, from SAP ABAP programming, EDI, B2B, NT support and other extended areas. More interesting is that all of the roles here are filled within the organization. It is not as if we couldn’t fill the positions. There has been little demonstration of loyalty or concern for the employee.  I’d like to say that my company is the exception, however this same experience is being echoed through out the United States. Corporate greed has replace corporate ethics.

 

Will all of us displaced workers be able to find new work? Perhaps; but we may have to travel, or relocate. We are competing globally for job, not locally.

 

As a nation we wonder why our children do not seek careers in computing, programming etc. Who could blame them for taking a step back when they are watching their parents lose their “well paying jobs” to lands overseas. Unfortunately, programming is only one of several career areas being outsourced in great numbers. All kinds of positions, from blue collar to the white collar work is being sent away, with little left behind to replace what is gone.

If you are concerned to learn more, feel free to research the U.S. Bureau of Labor and Statistics, the reports there are eye opening. One report Table V–3. Factors changing occupational utilization, 2004–14, states “15-1021 Computer programmers: Moderate decreases in all industries are expected because of improved productivity and the overseas outsourcing of some programming work.”

 

A second report, Chapter II. Accounting for Offshoring in Occupational Employment Projections, contains a full table with various occupations. Please note, Computer industry jobs are among the top ten. Below is a small excerpt of the table.

 

Table II–1. Occupations susceptible to significant risk of offshoring

Occupation Code

Title

13-1023

Purchasing agents, except wholesale, retail, and farm

       

products                                            

15-1011

Computer and information scientists, research       

15-1021

Computer programmers                                

15-1031

Computer software engineers, applications           

15-1032

Computer software engineers, systems software       

15-1041

Computer support specialists                        

 

Bare in mind, high school students utilize these statistics when choosing career paths. Guidance Counselors across the nation obtain “Handbooks” from the Bureau of Labor and Statistics to help students make informed decisions about their future. If we believe we have a shortage of American Programmers now, according to these projections they may be near extinction in 10 years.

In conclusion, to answer your question, “Where are all the American?”  Well, some are still employed, however many are gearing up to post their resumes.

 

Thank you for your kind attention.


 



We would like to thank everyone who has contributed to the newsletter over the years, especially these individuals who submitted their feedback on the last issue and were willing to share it with the eCommerce Connexion community. If you would like to submit feedback on this topic, please email Wayne Marshall at wmarshall@edispecialists.com. He thoroughly enjoys reading your feedback on those cold winter nights in the deep woods of Maine while sitting next to his puppy.


Happy Holidays,

Gerard Noumi
Editor, eCommerce Connexion


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