Happy Holidays!
All of us with the Dealer Communications Team wishes you, your family and your colleagues a wonderful and safe Holiday!
We will resume the newsletters on Monday, December, 28.
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The December Digital Dealer magazine e-zine is here
 Jose Alonso has a keen eye for what's hype and what really works. As a result, his dealership has increased its lead to conversion ratio by 40%.
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Web site identity theft
by Gil Van Over
While we have been inundated with all of the stats and hyperbole about our individual identities at risk, not many of us who have websites think that our Web site will be compromised. Think again!
[FULL STORY]
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NADA launches online university
NADA, ATD and LightSpeed VT will launch an interactive online training system for dealers in February at the NADA convention in Orlando, FL.
[FULL STORY]
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What type of manager are you?
http://www.digitaldealer-magazine.com/index.asp?ar...
by Chuck Barker
Here is the sad truth: if managers treat their salespeople and staff with disrespect and tear down their sprits, it will most definitely transfer to the customer as well.
Click here to read more.
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A Right Time to Call
http://www.digitaldealer-magazine.com/index.asp?ar...
by Joe Webb
Opening a dialogue on the phone with the customer will forever remain imperative. What is equally important? Knowing the right time to call.
Click here to read more.
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vAuto names Larry Beasley senior director
Larry Beasley has been named Senior Director of Performance Management at vAuto, a provider of used-car inventory management systems for the nation’s franchised and independent car dealers. Beasley will be responsible for developing and managing best practice workshops for vAuto’s over 2,000 rooftop customers.
[FULL STORY]
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