10 ways to pump up your service drive revenue
Increase your service appointments by 24 percent using proven data mining and online scheduling best practices
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Internet driven accessories sales – Strategies and best practices for success in a down economy
Tips and practices to generate additional profits with Internet driven accessories sales
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Chrysler takes steps in quality
The first thing Doug Betts did when he arrived at Chrysler LLC in October 2007 to oversee quality was define the term so everyone would be on the same page to fix problems, The Detroit News reports. The Auburn Hills automaker had not scored well in quality surveys, which has been costly in terms of lost sales. Betts noted similarities to problems he encountered as a troubleshooter at Nissan Motor Co. following poor product launches in 2003. Months of brainstorming at Nissan became Chrysler's gain, as Betts said he knew within days of arriving what needed to be done at Chrysler. "The people at Chrysler were very open to trying something different," said Betts, an engineer who spent a decade at Toyota Motor Corp. before Nissan...There are signs Betts' changes are working. Chrysler recalled the fewest vehicles among the six major automakers last year, 361,065, according to the National Highway Traffic Safety Administration.
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Ford's Romeo Engine plant produces 10 millionth engine
After years of delivering power to two of Ford Motor Company's iconic products, the Ford F-150 and Mustang, Romeo Engine Plant has reached a historic milestone -- the production of its 10 millionth engine, the automaker announced. The 10 millionth engine, a 4.6 liter 3-valve V-8, will be shipped to AutoAlliance International in Flat Rock, Mich., to be installed in a new 2010 Mustang GT.
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Study: Four out of five Americans keeping cars longer
A new study by DriverSide.com and Kelton Research indicates that more than four out of every five U.S. car owners now plan to keep their current car longer, due to the bad economic climate. According to the survey of U.S. vehicle owners aged 18 and over, 82 percent reported they now intend to keep their car longer than originally planned.
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Saturn spin-off possible, customers told
General Motors Corp. and its Saturn franchise holders are exploring a spin-off of the brand that could lead to dealers selling vehicles made by other manufacturers, the automaker is telling customers, the Detroit Free Press reports. "An independent Saturn would still have its great retailers, and it would continue to source current products from GM through 2011," Saturn General Manager Jill Lajdziak told owners of Saturn vehicles in a message sent out Wednesday. If successful, she continued, Saturn "at that point would source products from other manufacturers."
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AutoSoft adds 4 integration points for GM Parts Workbench
DMS provider AutoSoft International announced the addition of four new integration points for GM Parts Workbench and completion of its deployment of GM Parts Workbench to its GM dealership customers. GM Parts Workbench is a Web-based General Motors communications and parts ordering interface between dealers and the factory. It replaced GM Remote Automated Parts Input for Dealers (RAPID).
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Volkswagen: 16 Passat Lingyu Fuel Cell vehicles have arrived in U.S.
Volkswagen Group of America announced today that 16 Passat Lingyu vehicles will participate in fleet demonstrations at the California Fuel Cell Partnership in Sacramento, Calif. These prototype vehicles were developed in China and debuted at the 2008 Olympic Games in Beijing.
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Quorum reports monthly support revenue surpasses $1.4 million
Quorum Information Technologies Inc. announced today that its core recurring operational revenue continues to grow. For the fourth quarter of FY2008, Quorum will report recurring support revenues of over $1.4 million, an increase of 21percent over the $1.16 million reported in Q4 2007. Recurring support revenue is now almost two thirds (2/3) of Quorum’s total quarterly revenue. Quorum will report fourth quarter and annual results on all revenue streams in April 2009.
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Mohawk Lifts announces certification of Mobile Jacks Stands
Mohawk Lifts has announced the certification of their low, medium, and full height Mobile Jacks Stands, which have been ETL certified to pass ANSI/PALD standards. All Mohawk Lifts are designed and manufactured in the USA.
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Greasing Fixed Operations by learning the nuts and bolts of e-commerce
Five key e-Commerce elements to survive and thrive in fixed operations
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Internet driven accessories sales – Strategies and best practices for success in a down economy
Tips and practices to generate additional profits with Internet driven accessories sales
Full Story
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How to endure, survive and even thrive in tumultuous times
Is that what you and your store(s) need at this very moment? The knowledge of how to endure in these tumultuous times? The ability to survive in these tumultuous times? And can you imagine…a plan to even thrive in these tumultuous times?
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These dealerships were mostly from the northeast. You know it’s mid-December here in Atlanta as I write these words, and I gotta tell you, the mood is getting better and yes…we’re starting to sell cars and trucks again. These Ford guys (gals) were up and optimistic…there was no depression session here. While I was writing the preceding paragraph I received a call from my friend, Jeff Wyler, of Jeff Wyler Automotive Group in Cincinnati. I’ve been consulting and training his dealerships for the last five years. Talk about a guy with a great attitude, Jeff is always up and moving forward…I think that’s why his dealerships do so well. It’s the speed of the captain that determines the speed of the ship, right? This evening I’m flying to Milwaukee to work with the Russ Darrow group for a couple of days. Just got off the phone with Mike Darrow and he says they’re in the middle of a snowstorm laying down 10 inches….brrr-rrrr-rrr. Oh well. 
