Wednesday, October 28, 2009 Issue 45   VOLUME 3 ISSUE 45  
News and Industry Trends
FirstLook sees wholesale market continuing to soften
The Automotive Wholesale "Bull Market" peaked in mid-September and wholesale values are likely to continue to soften for the remainder of 2009 due to declining showroom traffic, lower pre-owned retail sales and an overhang of aged inventory on dealer lots according to recent study by FirstLook. The crack in the 2009 wholesale market came in the wake of the end of the "Cash for Clunkers" program, which was feared to have pulled existing demand forward instead of stimulating dramatic new demand, according to the analysis.
[FULL STORY]
 


 

The Top 10 Initiatives to Implement in 2010
What they are, how to implement them and how to measure your success

More info on the Digital Dealer Conference

 


 
Never Fly Solo
Learn how to recommit to the ‘core wingman values’ of integrity, service, and excellence

More info on the Digital Dealer Conference
 
Cost cutting, 'Clunkers' help auto retailers avoid losses
Two of the nation's largest auto-dealer networks delivered third-quarter profits on Tuesday as deep cost cutting and debt restructuring helped offset weak sales, The Wall Street Journal reports. Better-than-expected financial results were reported by Group 1 Auto Inc. (GPI) and Sonic Automotive Inc. Dealership chains are racing to slash costs, reduce inventory and restructure debt. Unlike auto manufacturers, retailers have the advantage of used-vehicle sales and profitable parts and service departments, which continue to perform when the new vehicle market slumps. Group 1 reported third-quarter earnings of $18.3 million, compared with a prior-year loss of $21.8 million. Sonic reported a $15.6 million profit compared to a $27 million year-ago loss. Both companies also benefited from the federal government's "Cash for Clunkers" program and from tax gains that compared favorably from a year ago. (Group 1 reported sales of used cars fell 2.9%; Sonic's used vehicle volume was up 25% and total used vehicle revenue was up over 18% for the third quarter of 2009 compared to the third quarter of 2008.)  

 


 

GMAC in talks with feds for more aid
GMAC Financial Services is in talks with the Treasury Department for a third injection of taxpayer aid as the auto lender faces a November deadline to raise the $11.5-billion capital cushion mandated by results of the government’s “stress test” earlier this year, the Detroit Free Press reports.  A Treasury Department spokesman confirmed Tuesday that GMAC is in discussions about securing additional government help. Of the 19 banks that underwent the government’s stress tests, 10 were determined to be undercapitalized. GMAC is the only one of those to not have been able to raise all of its necessary capital from investors. Citing unnamed people familiar with the matter, the Wall Street Journal reported on its Web site late Tuesday that the U.S. government could hand over another $2.8 billion to $5.6 billion to Detroit-based GMAC. The move would make GMAC the only U.S. company to receive three rounds of bailout aid.
 


 

Dale Pollak presents new paradigm for managing online success
There is a lack of understanding of the metrics that measure if a store’s used vehicles online merchandising is hitting the mark, according to author and industry expert Dale Pollak.
[FULL STORY]
 


 

NADA: Dealer satisfaction with system providers drops
New research from the National Automobile Dealers Association's Information Technology Committee shows that dealership satisfaction with Dealer System Provider (DSP) vendors declined significantly from the 2007 survey. DSP vendors develop and support dealership computer systems that assist dealers in managing their operations.
[FULL STORY]
 


 

Study: Auto industry a spam magnet
If you've had the unsettling sense that your store or group is a big target for spammers, you're not alone. A new study by Panda Security found that the automotive industry and its employees are targeted with more spam and malware-laden e-mails than any other sector, InternetNews.com reports. The three-month study conducted by the cloud-based security software firm from July to September analyzed more than 503 million messages sent to 867 companies in 11 different industries located in 22 different countries.  The automotive industry was spammed at the highest rate, according to Panda Security researchers, with a ratio of 99.89. In other words, just 0.11 percent -- or a little more than one in a 1,000 e-mails -- was a legitimate e-mail and not a come-on for Viagra or porn sites. Ranking next behind the automotive industry -- which includes manufactures, dealers, parts suppliers and other automotive services -- were the electronics sector and government institutions at ratios of 99.78 and 99.60, respectively. See more details inside.
[FULL STORY]
 
Manheim creates group to target customer satisfaction
As part of what it calls its efforts to "drive increased consistency and convenience for its customers," Manheim announced this week  the creation of a new "Operational Excellence" group. The organization will be led by David Young, group vice president. Young will report to Jim McKnight, Manheim’s strategic execution officer.
[FULL STORY]
 
Move Ahead of your Competitors with Content Based SEO Strategies
By leveraging free and low-cost web publishing platforms, dealers can target any search phrases with effective content-based SEO strategies for Google page one dominance

More info on the Digital Dealer Conference

 
Getting to the Inbox is No Longer Enough
What’s hot in e-mail marketing now

More info on the Digital Dealer Conference
 
Four additional auto auctions accepting AuctionACCESS
AutoTec recently announced that AuctionACCESS dealer registration system has added four more wholesale auctions to its long list of participating locations: Encheres d'Automobiles St-Pierre L'tee (ESP) in Quebec, Canada; ADESA Miami in Opa Locka, Florida; Premier's Las Vegas Auction in North Las Vegas, Nevada; and Sanford Auto Dealers Exchange in Sanford, Florida.
[FULL STORY]
 
AutoNation to Acquire Honda and Acura Dealerships
AutoNation, Inc. announced that it has signed agreements to acquire Valley Honda and Valley Acura in Spokane, Washington. The stores will be renamed AppleWay Honda and AppleWay Acura after the completion of the transaction, which is expected to take place by the end of 2009, and they will become the 9th and 10th new vehicle franchises owned by AutoNation in Spokane. The two stores together generated approximately $38 million of sales in fiscal 2008. Terms were not disclosed. The transaction is subject to manufacturer approval.
 
Tell A Friend
In Dealer magazine
Used car sales and service super centers
by Tim Deese

Well, I wonder why we had to wait until somebody yanked our franchise to decide to open a business that sells four times more current to six-year-old vehicles in our market than any new car franchise no matter how hot their product is.It’s interesting that Pep Boys, BJ’s, and Wal-Mart and K-Mart service centers can gross more per RO than we can, when we have all the factory-trained technicians, service writers and proper equipment to service this department. And we have all the tools to cosmetically recondition these pre-owned vehicles. These are vehicles that are actually being reconditioned properly both mechanically and cosmetically; with salespeople who are trained on product knowledge, that enthusiastically show the product that we put on our showrooms and rotate on the front lines. We pay attention closely to what we need to stock, what sells, and take an active role in advertising what seems to be hot buttons in the marketplace, building storybooks on these vehicles, and actually making them appealing to the public. Wow! What a transition! Isn’t it absolutely unbelievable that this opportunity presented itself? Read more
 
Dealer Pre-Owned
Get all our newsletters in your RSS reader
Dealer Communications has now set up all our newsletters to send out via RSS feeds to your desktop. To receive these just go to our site and sign up now.
 
Need help with a problem? Do you have a solution?
Read what other dealers are doing to solve their problems. In our Forums dealers share their challenges, their solutions and pose questions. You just might have the answer to a situation that is causing a dealer lots of aggravation. Why not help a fellow dealer in need. Visit our forums and share your thoughts on topics that concern you. Dealership operations, DMS vendors, Internet issues and other topics are all discussed in our forums.Forum Discussions
 
You can be heard!
We welcome your comments and suggestions regarding our eNewsletter and its content. Please email us with any feedback you want to share. If you have a tech questions or suggestion for topics we should cover in future issues, just drop us an email and we will check it out for you. Please include your contact information, including phone number in case we need to call you and get additional information on your suggestion or comment. Email us
 

 

SUBSCRIBE
Email Address:

Send As HTML
First Name:

Last Name:

Title:

Company:

City:

State/Province:

Postal Code:

Phone Number:

ARCHIVE
Issue 44
October 21, 2009
Vol. 3 Issue 44
Issue 43
October 14, 2009
Vol. 3 Issue 43
Issue 42
October 7, 2009
Vol. 3 Issue 42
Issue 41
September 30, 2009
Vol. 3 Issue 41
Issue 40
September 23, 2009
Vol. 3 Issue 40

[MORE]

Published by Dealer Communications
Copyright © 2009 Dealer Communications Inc.. All rights reserved.
Information in this newsletter is provided by both proprietary and public sources.Dealer Communications makes no claims as to the accuracy of information provided by third party providers.
TELL A FRIEND
  For information or suggestions about editorial matters, contact Linda Di Pietro, New Media Director
  For advertising information, please call 1-888-289-6232
Powered by IMN