By Acura Fan
From Cars .com
I can't believe I am writing this, but we had a great used car buying experience at DCH Tustin Acura. Our sales person, Wolos was very informative and helpful and the finance gal, Kathy Lee was awesome to deal with. They answered all of my questions and then called me the next day to answer more. I can't say enough great things about this dealership and the professionalism of every person in the process. Will definitely look here first for our next car!
Tustin Acura, in my mind, embodies all that is good in a dealership. When taking a car in for repair, the service representatives are courteous, quick and very prompt with a diagnosis. I have also found that their pricing for repairs is very competitive with other repair shops in the area. When purchasing a new or used vehicle (we have done both), the sales representatives are very well informed on all aspects of their products. From the test drive to the contract signing, the staff is like a well oiled machine. Everything they do makes a customer feel valued and welcome. A true three sigma experience.
I was so pleased with the whole car buying experience at Tustin Acura. From start to finish, the sales team was wonderful and honest with me. The finance manager was very courteous and thorough in explaining everything to me. I have bought numerous cars over my life time and Tustin Acura is by far the best!! Thank you