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ARCHIVE
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Utah's Budget, Health System Reform, Western States Budgets
March 25, 2009
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Economy, Twitter
February 25, 2009
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State of the State According to Utahns
February 17, 2009
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Legislative Preview, Election Law, Immigration
January 28, 2009
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Water Rights, Mountain Megas, Western Climate Initiative
December 17, 2008
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[MORE]
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e-Government in Utah
Executive Summary
by Tricia Jack, CPPA Research Associate
Just as businesses are tapping into technology to change the way customers interact with them, governments are also using technology to find new ways to serve and interact with citizens. While there are concerns about this, there are also many benefits, and Utah is a leader in this field. This article summarizes an in-depth report that examines the benefits and challenges of e-Government and explores how governments in Utah are using it to improve service delivery and interaction with citizens.
[FULL STORY]
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Public Notices on the Web
An Example of e-Government Practices
by Megan Crowley, CPPA
In our in-depth report of e-Government, we talk about technology-assisted government services. One of these services is the posting of public notices on a Utah State Division of Archives website, a "one-stop-shop" for public meeting notices, public bond hearing notices, and certain public notices for general, long-range, and capital facilities plans. How did recent legislation pave the way and where might this go in the future?
[FULL STORY]
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The Public Innovator's Playbook: Nurturing Bold Ideas in Government
Necessity is the Mother of Invention - Plato
by Megan Crowley, CPPA
Utah governments of all sizes are struggling to accomplish the same or more productivity with less staff, money and time. This feels like an overwhelming burden to some, with no obvious point of relief in the future. There may be help in the form of a new tool from Deloitte Research, the Ash Institute for Democratic Governance and Innovation, and the John F. Kennedy School of Government at Harvard University.
[FULL STORY]
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Good News in Tough Times
by Ken Embley, CPPA
Many Satisfied with Job Despite Tough Times, a headline from USA Today (Friday, March 13, 2009, 3B). This is good news for people who make a living in Utah during tough times. The article speaks to how Americans feel about their work environments.
[FULL STORY]
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The Most Important Indicator of Performance
Citizen Satisfaction
by Sara McCormick, CPPA Research Associate
In this monthly column, CPPA takes a look at new initiatives and ideas from around the nation and the world. This month's idea: The Most Important Indicator of Performance.
[FULL STORY]
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