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News
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Driving Return on Investment in Management Training
Guarantee Your Managers Demonstrate Measurable, Improved Performance
Typically, management training is not held up to the same level of scrutiny as technical training, or any other business activity. Despite time and dollar resources invested and the pivotal role managers play in organizational success, most organizations continue to rely on the same criteria that have historically been used to measure the effectiveness of management training: Did the managers enjoy the program and did they pick up any good ideas?
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CEP’s Tips for Making Training and Documentation Manuals Performance-Based
View the Job from the Performer’s Shoes
In many organizations, there are lots of resources that have been developed over the years, including training and documentation manuals. These manuals are jam-packed with information that might be helpful; that is, if the manuals were ever opened. Sometimes this same information has been put online so performers can have easy access to the documentation. Yet still the information is rarely used. By following some simple tips, you can turn technical documentation from seldom-opened to widely-used.
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Practice Makes Perfect
How to Ensure Results from Your Training
Most instructional designers know that practice makes perfect. As the well-worn example states, you don’t learn to ride a bicycle by reading about it, or by discussing the history of the bicycle, or by answering multiple choice questions about the physics of riding a bicycle. You learn by doing. Practice is a powerful way to develop skills and a key component of effective training. However, the nature of the practice is key to maximizing its usefulness.
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