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Training/HR Insights
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October 2006
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News
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How to Assess Your Performance Improvement Needs
A step-by-step process to determine practical and targeted solutions
Done correctly, a needs assessment can be a valuable tool, pinpointing training and other performance improvement needs. Often, though, organizations rely on a list of high-level competencies of what’s required to do a job well as the basis for their needs assessments. The list of competencies is then compared to the training content to determine if the appropriate skills and knowledge are covered. While this approach is time-efficient, it fails to accomplish the main goal of the assessment: overcoming a specific performance problem or improving overall job performance.
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How to Build a Realistic Training Budget
Use Performance-Based Analysis Procedures to Plan for 2007
If you haven’t already, it’s time now to start planning your 2007 training budget. You’ll need to consider what major changes and initiatives will be implemented in the new year, and budget for them now. CEP recommends that organizations lay the foundation for 2007 in two ways: first, by assessing your own internal learning organization and second, by meeting with your key internal customers to identify their goals and how you can support them in the year to come.
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Map Your Way to a More Skilled Workforce
Learning Maps Add Value and Effectiveness
Formal training is effective and makes economic sense when an obvious need to develop skills and knowledge exists. But there are cases where formal training—whether classroom-based or delivered via e-learning—isn’t necessarily the answer. High-level positions, low turnover positions, and internal promotions are examples where formal training can be costly and ineffective. In these cases, significant skill gaps most likely aren’t the issue, so full blown training would be “overkill.”
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· Sales Performance Improvement
· Customer Service Enhancement
· Best Practices Implementation
· New Systems Implementation
· Leadership Development
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About CEP
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Copyright © 2006 The Center for Effective Performance. All rights reserved.
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| CEP, The Center for Effective Performance, is the consulting leader in advising organizations on how to turn their workforce into a competitive advantage. For nearly two decades, CEP has helped companies solve performance problems, develop training guaranteed to work, implement best practices, and create performance improvement strategies that translate into improved financial results. As the world's leading practitioners of Dr. Robert Mager's research-based methodology, CEP delivers world-class, proven solutions that increase profitability and shareholder value. Learn more about us at www.cepworkforceperformance.com.
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