Performance Edge
HR/Training Insights   February 2006
News
Developing True Performance-Based Modules
Guarantee learners leave training with the skills to perform to expectation

If your organization has a high-visibility, mission critical training need, you have to be able to guarantee the training will work. Business partners expect nothing less, and rightly so. To ensure learners leave training with the skills they need to perform to management’s expectations their first day back on the job, the instructional modules must follow a true performance-based approach. When CEP performance experts develop a training module, it contains the following components that enable us guarantee that each learner will leave training with every skill needed to meet management’s expectations on the first day after training ends.
Full Story
 
Using Subject Matter Experts Effectively
Seven Tips on How to Get the Most from Internal Experts

In order to gather the detailed, precise information needed for front-end analysis, performance consultants must turn to subject matter experts (SMEs). SMEs can be exemplary performers, managers or supervisors of exemplary performers, or even the end users of the solutions you develop. Yet despite the important role that SMEs play in the ultimate success of a project, SMEs are sometimes mismanaged, and the consequences can be disastrous. When not properly managed, SMEs can cause a project to never be completed, go over budget, produce an end product without the substance to guarantee skills, or even create conflict between training and line management.
Full Story
 
Is Your “Off the Shelf” Training Performance-Based?
9 Critical Questions to Ask Before You Write the Check

If you’re like most trainers, you have a bookcase or two full of off-the-shelf training materials. These days, the wide array of choices creates a buyer’s paradise. Need a quick solution when a department head asks you for “training” on teamwork? No problem. But not all off-the-shelf training is created equal. At the end of the day, what you really want is a product that delivers the right solution to a specific performance problem in the most cost-effective manner possible.
Full Story
 
ARCHIVE
HR/Training Insights
January 17, 2006
Vol. 1 Issue 35
HR/Training Insights
December 6, 2005
Vol. 1 Issue 34
HR/Training Insights
November 11, 2005
Vol. 1 Issue 33
HR/Training Insights
October 17, 2005
Vol. 1 Issue 32
HR/Training Insights
September 19, 2005
Vol. 1 Issue 31

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CEP Consulting Services

·   Sales Performance Improvement

·   Customer Service Enhancement

·   Best Practices Implementation

·   New Systems Implementation

·   Leadership Development

·   Product Launch Success

·   Mergers & Acquisitions Integration


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2006 Workshop Schedule

Criterion-Referenced Instruction
May 1 - 12: Chicago, IL
Sep 18 - 29:
Chicago, IL
Nov 6 - 17: Atlanta, GA
Training Director Workshop
May 1 - 5: Atlanta, GA
Sep 18 - 22:
Chicago, IL
Nov 6 - 10: Atlanta, GA

Instructional Module Development

May 1 - 12: Chicago, IL
Sep 18 - 29:
Chicago, IL
Nov 6 - 17: Atlanta, GA

Solving Performance Problems

Mar 9:  Atlanta, GA
May 11: Atlanta, GA
Sep 28: Atlanta, GA
Nov 16: Atlanta, GA

Mastering the Art of
Instructor-Led Training

Mar 21 - 24: Atlanta, GA
May 16 - 19:  Phoenix, AZ
Sep 12 - 15:  Atlanta, GA
Nov 7 - 10: Phoenix, AZ

Building Better Job Aids
Mar 22-24: Williamsburg VA
Jul 26-28: Williamsburg VA
Oct 11-13: Williamsburg VA


Visit our website
cepworldwide.com
About CEP
Copyright © 2006 The Center for Effective Performance. All rights reserved.
CEP, The Center for Effective Performance, is the consulting leader in advising organizations on how to turn their workforce into a competitive advantage.  For nearly two decades, CEP has helped companies solve performance problems, develop training guaranteed to work, implement best practices, and create performance improvement strategies that translate into improved financial results.  As the world's leading practitioners of Dr. Robert Mager's research-based methodology, CEP delivers world-class, proven solutions that increase profitability and shareholder value.  Learn more about us at www.cepworkforceperformance.com.
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