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HR/Training Insights
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July 2009
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News
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Don't Waste Dollars on Ineffective Product and Sales Training
Integrated approach is key to sales success
When a new salesperson comes on board in your organization, what happens? In most companies, he or she sits through weeks of lectures or attends generic, off-the-shelf training. There are possibly a few role-plays, some entertaining war-stories, followed by an endless dump of information on all your company’s products and services. What’s missing?
Full Story
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To Train or Not to Train? That is the Question
Training is not always the answer to solving performace problems
“Send everyone through training!” The call echoes through the halls of many organizations today. And when performance issues persist, you hear “Send them through again!” What is the problem? Training is not the giant band-aid to fix every problem. Like an over-prescribed antibiotic, it becomes more ineffective every time it is misapplied.
Full Story
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Case Study
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CEP's Performance Improvement Strategies Save Wellpoint Health Networks $2 Million
Savings Represents a 3,275% Return on Investment
Blue Cross Blue Shield of GA (BCBSGA), part of Wellpoint Health Networks, landed a new contract that potentially could increase both profits and new accounts. However, the contract dictated requirements that, if met, could mean added compensation and, if not met, financial penalties. CEP helped BCBSGA not only meet but exceed the requirements.
Full Story
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Criterion Referenced Instruction (CRI)
Chicago – Sept. 13-24
Training Director Workshop
San Francisco – Sept. 20-24
Instructional Module Development
Chicago – Sept. 13-22
Solving Performance Problems
Chicago – Sept. 23
§ Organizational Performance Solutions
§ Results-Based Training
§ Best Practices Implementation
§ Skill-Based Candidate Selection
§ ROI Documentation
Call us at 1.800.558.4237.
Or, to receive information on a free consultation, email Paula Alsher at palsher@cepworldwide.com.
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CEP, The Center for Effective Performance, is the industry leader in helping organizations turn their workforce into a competitive advantage. For nearly two decades, CEP has helped companies solve performance problems, develop training guaranteed to work, implement best practices, and create performance improvement strategies that translate into improved financial results. As the world's leading practitioners of Dr. Robert Mager's research-based methodology, CEP delivers world-class, proven solutions that increase profitability and shareholder value. Learn more about us at www.cepworkforceperformance.com.
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