Customers all over New England have relied upon Eastern for their fuel and energy needs since 1932. In the energy sector, security takes on added importance. Not only do customers depend on consistent service, but these important fuel providers must also meet mandatory regulatory obligations. Eastern needed to ensure its security with an industry-leading expert, someone they could rely on....
-- they came to CBE Technologies. Rick MacInnis, VP of Information Systems of Eastern originally engaged CBE Technologies to analyze their network security because they feared a potential threat.
He soon found out that CBE Technologies went above and beyond his initial expectations. As he says, "CBE’s security assessment has been invaluable to us as far as defining and trouble shooting even potential security issues. Before their engineers even came into our building, they did an outside scan and found wireless signals coming from right inside. These were found to be access points left behind by the previous owners! CBE took that extra step and were able to tell us about a huge potential security issue that we didn’t have any knowledge about."
Eastern also found that CBE Technologies’ timely service means questions and issues get resolved quickly and efficiently -- so much so that they have engaged CBE Technologies for all of their information technology issues. "They answer my questions and they provide timely service when needed. It’s just been a great relationship since day one" says Rick. "CBE security services will be ongoing, including monthly systems penetration scans and updates." And CBE Technologies’ OneView support management portal allows him to see the status of all machines at once...from a secure web browser.
Eastern now meets its vision of being one of safest and easiest companies to do business with -- by using technology and by partnering with CBE Technologies to ensure that all of their systems are safe and sound.
About the author: Jon Whitlock is the VP of Market Development of CBE Technologies