Welcome to the latest issue of CARP Action Online!

CARP

May 25, 2013


 
Home Care – we need more action, fewer excuses
Susan Eng blogs for the Health Council of Canada

The health care system serves us best when it helps us live our lives how and where we want even when we have medical challenges. People want to stay at home as long as possible and need comprehensive community-based care to keep them out of institutions. A bonus in these times of austerity is that the system stands to save billions. Read more
 
Ontario Minister for Seniors Linda Jeffrey’s Address to CARP
Minister Jeffrey discusses new Retirement Homes Act

Dear CARP Members,

I received some very exciting news just recently. My son called from Calgary to tell me I’m going to be a grandmother later this year. This was a much anticipated announcement because Kevin and Paige have dreamed of starting a family ever since they got married two years ago. Read more

 
Bill 2, an Act to amend the Taxation Act, 2007 to implement a healthy homes renovation tax credit
CARP submission to Ontario's Standing Committee on Finance and Economic Affairs


CARP is calling for a new vision for aging at home that addresses the diversity of needs and challenges that Canadians may experience that also contributes towards building a sustainable healthcare system. CARP’s new vision of aging at home requires a commitment to sustainable funding and standards for an integrated system of continuing care that meets the variety of needs and challenges of all Canadians as they age. As a step in the right direction, Bill 2 – the Ontario Healthy Homes Renovation Tax Credit Act – has the potential to make it safer and easier for Ontarians to age at home, while reducing costs to Ontario’s healthcare system. Bill 2 also represents an opportunity to build on the promises delivered in Ontario’s 2012 budget. Read more
 
CARP New Brunswick Meets with Minister of Social Development
Seniors groups team up to write submission and sway the Minister


CARP New Brunswick met with five other senior’s groups, Department of Health Officials and the Minister of Social Development today to discuss the issues that affect the province’s seniors. Read more
 

 
Susan Eng Returns to CBC’s Power and Politics; Explains the Impact the OAS Changes will Have on Younger Canadians
Video

Susan Eng Returns to CBC’s Power and Politics; Explains the Impact the OAS Changes will Have on Younger Canadians. Read more
 
Old Age Security changes to have far-reaching effects
Seniors in low-income bracket may need to turn to welfare, experts say

It’s unlikely changes to Old Age Security announced in the recent federal budget will convince anyone to work longer, experts say, but the same changes could force some seniors on to provincial welfare rolls if they turn 65 and are physically unable to keep working. Those who are 50 years old or younger today will need to save an extra $13,000 in today’s dollars, just to catch up if they want to retire at age 65. Read more
 
Well-pensioned MPs won’t have to worry about OAS age change to 67

Among those who don’t have to worry are federal politicians, whose gold-plated pensions ensure they will be well positioned to retire before age 65 anyway. MPs presently qualify for a pension after six years in office and can start collecting at age 55. Flaherty did hint at MP pension reforms in the near future but you can be sure MPs won’t be sweating the change in OAS eligibility the way average Canadians might be. Read more
 
A fairer drug system for Ontario seniors (Media Release)
CARP calls on government to use ODB savings to bring in more comprehensive care for seniors


Ontario is asking the five per cent of seniors with the highest incomes to pay more of their own prescription drug costs – so the province can invest in more home care and supports for all seniors. The Ontario Drug Benefit (ODB) program helps all seniors with the cost of their prescription drugs. All seniors are eligible for the ODB regardless of their income level. Read more
 
How Much Regulatory Protection do Investors Need from the Financial Sector?
Can we tust the financial sector to appoint their own third party mediators

Today workplace pensions are no longer the norm and the Federal government is pushing future retires to invest their savings with the private sector – it seems like we need consumer protection more than ever before. Although there is yet a glimmer of hope left for a National/Canadian Securities Regulator, for the time being the project will have to be shelved because the Supreme Court of Canada nixed it, saying it encroached on provincial autonomy. To make matters worse, TD and Royal Bank have parted with Ombudsman for Banking Services and Investments and taken their funding with them. Now, OBSI says it may have to close up shop entirely. Read more
 
If you experience problems completing the survey, please fill it in here.
CARP Customer Satisfaction Poll
1. Which of the following is your main financial institution?

RBC Royal Bank

Scotiabank

TD Canada Trust

BMO Bank of Montreal

CIBC

National Bank

Credit Union

Trust company

OTHER

2. How many accounts do you have with your main financial institution?

One only

Two

Three

Four or more

3. How much do you pay in monthly bank fees and charges?

Less than $10

$10 to $15

$16 to $20

$21 to $30

$30 or more

DON’T KNOW

4. Does your main financial institution offer a basic, no-fee account for those who do not require many services?

Yes

No

DON’T KNOW

5. Most financial institutions in Canada once offered no-fee seniors’ plans. Now, some banks are discontinuing those accounts. How important is it to you that major financial institutions offer a basic, no-fee banking service for those with limited needs or incomes?

Extremely important

Very important

Important

Not very important

Not at all important

DON’T KNOW

6. Would you be more likely to do with business with a financial institution if it offered a basic, no-fee seniors’ service?

Yes

No

DON’T KNOW

7. Should all banking clients over 65 with limited needs be automatically offered a no-frills, no-fee account?

Yes

Yes

DON’T KNOW

8. Are bank fees too high, too low or about right in Canada?

Much too high

Too high

About right

Too low

Much too low

DON’T KNOW

9. How likely are you to switch banks to get better fees and rates?

Very likely

Somewhat likely

Not very likely

Not at all likely

DON’T KNOW

10. Do you use the services of a financial advisor or an investment specialist?

Yes

No

11. What is his or her designation?

Canadian Investment Manager - CIM

Certified Financial Planner - CFP

Certified General Accountant - CGA

Certified Management Accountant - CMA

Chartered Accountant - CA

Chartered Financial Analyst - CFA

Personal Financial Planner - PFP

Professional Retirement Planner - PRP

DON’T KNOW/NO DESIGNATION

DON’T HAVE FINANCIAL ADVISOR

12. Which one factor is most important to you in choosing a financial advisor?

Word of mouth

Referral from friend/family

Referral from bank

Reputation of firm

Rates/fees

Professional designation

OTHER

DON’T KNOW

DON’T USE FINANCIAL ADVISOR

13. Does the fact that a financial advisor has a professional designation cause you to trust him or her more?

Yes

No

DON'T KNOW

14. Do you understand the meaning of your financial advisor’s three letter designation?

Yes

No

FINANCIAL PLANNER HAS NO DESIGNATION

DON’T HAVE FINANCIAL PLANNER

15. As far as you know, would your financial advisor lose his or her professional designation if he or she defrauded or misled a client?

Yes

No

DON'T KNOW

16. Do you think financial professionals who work for one company, and sell that company’s products only should be able to call themselves a “financial advisor”?

Yes

No

DON'T KNOW

16. If you felt you had been defrauded or misled by your financial advisor, to whom would you turn?

The police

Advisor’s professional association

Consumer and Corporate Affairs

Better Business Bureau

Complaints Bureau in Advisor's firm

OTHER

DON’T KNOW

WOULD DEAL DIRECTLY WITH ADVISOR

DON’T HAVE FINANCIAL ADVISOR

17. Do you believe all financial advisors are held to the same standards of practices and conduct?

Yes

No

DON’T KNOW

18. Various financial industry associations have rules and standards of conduct that their members must follow. What is the most important consequence if such rules and standards of conduct are not followed?

The Advisor should lose the designation provided by that association

The Advisor should pay for losses incurred as a result

The Industry Association should pay for losses incurred from a compensation fund

The Advisor should be listed in a publicly accessible website covering adjudicated complaints

OTHER

No consequence required

DON'T KNOW

19. Are there too many financial advisor designations?

Yes

No

DON’T KNOW

20. Who do you think should regulate financial advisors?

Federal government

Provincial government

National Investor Protection Agency

Banks/companies should self-regulate

NO REGULATION NEEDED

OTHER

DON’T KNOW

21. If a federal election were held tomorrow, which party’s candidate would you support?

Conservative

Liberal

NDP

Green Party

Bloc Quebecois

OTHER

UNDECIDED

22. Where do you live?

Newfoundland

Nova Scotia

PEI

New Brunswick

Quebec

Ontario

Manitoba

Saskatchewan

Alberta

BC/Territories

23. What is your gender?

Male

Female

  [See Results]

If you are having trouble submitting this survey, please   click here

Previous Issues of CARP Action Online

April 3rd 2012
March 23rd 2012
March 9th 2012
February 24th 2012
February 10th 2012
January 27th 2012
January 13th 2012

[MORE]

 
CARP Post-Budget Poll Report
CARP members are weigh in again on the OAS

Strong majorities of members disagree with both the budget overall and the raising of the age of eligibility for OAS, and twice as many will vote against the government as will vote for it because of these issues. The majority agree there is no good reason to change OAS and that the government’s promise to reimburse the provinces for the missing funds is not a good idea, primarily because OAS is seen as a pension, not a government payout and there is no taste for applying for what is seen as ‘welfare’. Reducing the claw back limit from $69,000 is seen as a better idea than raising the eligibility age. Those who take a position on the schedule of the age change say it is appropriate. Read more
 
CARP Members on Hockey and the Kid’s Big Comeback
The CARP Poll does Canada's national pastime

CARP members are more fond than is usual of hockey, and as many as one third watched a single NHL game (Sidney Crosby’s first comeback in November, 2011), awareness of Sidney Crosby is universal and close to half say they will watch at least part of the Stanley Cup playoffs. Read more
 

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Financial Advisers Flunk Undercover Sting
A new study finds advisers often put client interests second to their own


By now, you may have realized that you aren’t always the most rational manager of your money. Chasing returns. Buying into bubbles. Selling into troughs. Keeping too much in cash or company stock. Heck, even if you keep a textbook, well-diversified portfolio of low-fee index funds, you’ve still probably felt tempted over the last month or so to buy Apple at $600. (You may turn out to be right in retrospect; that won’t make it rational.) Read more
 
OBSI and the National Securities Regulator’s Demise

Recent news from the banking and investment world suggests that finding yourself on the wrong side of a financial dispute will become increasingly problematic. In December of 2011, the Supreme Court disallowed the federal government’s plans for a national securities regulator (NSR) and now, the Ombudsman for Banking Services and Investments (OBSI), Canada’s banking ombudsman, is struggling for survival. Read more
 
Caregiver’s Diary: Life At Serenity Towers
My father has to find his own way to good decisions, but they become increasingly elusive as he gets older.


Tomorrow will be a difficult day as I will be talking to him about his HOUSE IN THE MARITIMES. He left it before Christmas with a realtor trying to sell it at his vastly inflated price. Unbeknownst to him I have been paying someone to walk through the house twice a week to check on heat and water, and to change up the lights and to keep the mailbox and front step tidy. I have also been paying a man to come and clear the snow. Soon the same man will be paid by me to cut the grass. Read more
 
Ask the Doctor Anthology: Dr. Mailis-Gagnon’s Columns
Catch on columns you might have missed!

By now, faithful CARP Action Online reader will be well acquainted with our resident pain expert: Dr. Angela Mailis Gagnon. She is the Director of the Comprehensive Pain Program and a Senior Investigator at Toronto Western Hospital’s Krembil Neuroscience Centre as well as the Chair of ACTION Ontario. Read more
 
Ask the Doctor: Pain, your car and your wallet: What do they have in common?
Any Progress? Not much to report!


You must think that this is a very strange title for an article on chronic pain by a pain doctor. However, you will soon realize that there is a very strong connection between pain, your wallet and your car. Read more
 
Common Securities Regulator Post-Budget Update
A glimmer of hope for national securities regulation


As part of the initiative to establish a Canadian securities regulator, in May 2010 the Government referred the proposed Canadian Securities Act to the Supreme Court of Canada for an opinion as to whether Parliament has the constitutional authority to enact the proposed legislation. On December 22, 2011, the Supreme Court determined that the proposed Act as drafted was not constitutionally valid under the general branch of the federal power to regulate trade and commerce. The Government of Canada respects this decision and will act in accordance with it. Read more
 
Licensing of Ontario retirement homes begins
As of this week, homes will have to abide by the new Retirement Homes Act


Investigators are using new provincial licensing rules to target 50 retirement homes in Ontario suspected of elder abuse and neglect. The homes already face serious complaints and must prove they can care for seniors before getting one of Ontario’s new retirement-home licences, says Mary Beth Valentine, CEO of the Retirement Homes Regulatory Authority. Read more
 
Seniors in need, caregivers in distress: What are the home care priorities for seniors in Canada?
A summary of the new Health Council of Canada Report

Currently, where homecare is offered, the number of hours of care that are provided are often capped. As a result, informal caregivers often have to pick up the slack. This means that the average hours of care provided by family caregivers has to increase significantly as a seniors’ needs increase. And yet the same increase does not take place in the public sector. This leaves caregivers to take on considerable responsibility and stress from caring for seniors with the highest level of need. Read more
 
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