Atlanta, GA – May 5, 2005 – Brickstream Corporation, the leading provider of automated in-store customer behavior measurement solutions, and GMT, the leading provider of workforce optimization solutions to financial institutions, today announced the financial industry's first fact-based real-time workforce optimization solution-4th Generation Staffing (4GS). 4GS provides the first-ever schedules built on fact-based real-time customer observations. By incorporating an accurate and timely view of branch activity leading financial institutions are using the 4GS solution to create schedules that deliver enhanced customer service levels and reduced labor expenses. Customer observations are provided by Brickstream's BehaviorIQ™, the only automated customer behavior measurement technology that continuously captures in-branch customer behavior. Forecasting, scheduling, and workforce management are provided by GMT Planet, the industry's most advanced workforce optimization tool.

Continuing the momentum of recent customer wins, new products and corporate awards, Brickstream Corporation will have a significant presence at two top industry events in May – Branch Banking Symposium and Retail Systems 2005.  This article highlights strategic topics addressed in the conference sessions and provides an overview of Brickstream’s participation.

Brickstream Corporation, a leading provider of automated in-store customer behavior measurement solutions, recently received Distinguished and Merit Awards from the Atlanta Chapter of the Society for Technical Communication (STC).  The Society sponsors the technical publications competition to determine, recognize, and encourage excellence in communication through printed media and honors technical writers and editors who set the standards for published technical communication.