The Real Point of View

VOLUME 1 ISSUE 12   Sunday, November 22, 2009
CONTENTS
Best Wishes for Your Holiday Season
Customer-Centric Measurement
Part IV - Innovation in the Business Environment
Brickstream's Observations from Black Friday
Upcoming Brickstream Activities & Events
Holiday Traffic Survey
November 29, 2005
Customer-Centric Measurement
Incorporate Customer Behavior into the Marketing ROI Model
http://www.ismretail.com/articles/2005_1...
by Brian Murphy

This executive outlook piece, written by Brickstream's Brian Murphy appears in the December issue of Integrated Solutions for Retailers.  In it, Brian explores the need for fact-based understanding of marketing effectiveness relative to customer demands and behavior in the store. 

Click on the link below to read the article in its entirety.


http://www.ismretail.com/articles/2005_12/051209.htm


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CONTENTS
Best Wishes for Your Holiday Season
Customer-Centric Measurement
Part IV - Innovation in the Business Environment
Brickstream's Observations from Black Friday
Upcoming Brickstream Activities & Events
Holiday Traffic Survey
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