The Real Point of View

VOLUME 1 ISSUE 11   Thursday, November 26, 2009
CONTENTS
Banking Industry Focus - Bank Branch Meets Wait Time Target, But Does It Really?
Part III of Innovation in the Business Environment - Measure Twice, Cut Once – A Critical Principle of Innovation Management
adidas Retail Takes The .NET INITIATIVE
Brickstream at BAI Retail Delivery Conference & Expo
Upcoming Brickstream Activities and Events
October 31, 2005
Brickstream at BAI Retail Delivery Conference & Expo
http://www.bai.org/retaildelivery/

Brickstream is proud to once again take part at the BAI Retail Delivery Conference and Expo.  From November 15 - 17, you can find us taking part is multiple activities while at the show.

Exhibition
Visit Brickstream at Booth #1855 throughout all show hours.  We will demonstrate our innovative and proprietary BehaviorIQ capabilities.  Business consultants, sales representatives,and product managers will be on hand to answer your questions and discuss Brickstream's profit-driving uses in the branch environment.


Solutions Showcase
Brickstream and our Fourth Generation Staffing partners, GMT and CAST Management Consultants, will present the latest in branch staffing at 1:00 on Thursday 11/17 in room W314 in the main exhibit hall.  Our presentation, Fourth Generation Staffing: Improve Branch Efficiency by Building Your Staffing Model Around the Branch Reality, will shed some light on how banks can provide adequate staffing to ensure a positive branch experience for their customers and maximize utilization of their sales resources for sales activities. Current staffing models rely on historical transaction data as the only input, ignoring the true customer demand in the branch. Fourth Generation Staffing (4GS) is the only staffing model that bases its forecast on key customer activity metrics. Learn how you can:
  • Achieve a more efficient staffing model that improves both teller and platform service levels and maximizes sales opportunities.
  • Benefit from a staffing model that incorporates true customer demand and allows for schedule adherence.
  • Increase accuracy and effectiveness of capacity planning forecasting and scheduling.


New Product Discussion Groups

As always Brickstream is looking for new ways to apply our advanced technology in the branch.  We are inviting retail bank executives to take part in product concept and development discussions.  We will give a "sneak peek" into a new product idea and gather your feedback on incorporating value-based metrics into the product.  This is your chance to weigh in on what is important to you in measure your branch performance!  To participate, please contact Leigh Canavan at leigh.canavan@brickstream.com or at (404) 249-8180.  


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CONTENTS
Banking Industry Focus - Bank Branch Meets Wait Time Target, But Does It Really?
Part III of Innovation in the Business Environment - Measure Twice, Cut Once – A Critical Principle of Innovation Management
adidas Retail Takes The .NET INITIATIVE
Brickstream at BAI Retail Delivery Conference & Expo
Upcoming Brickstream Activities and Events
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