The Real Point of View: Banking Industry Focus - How Banks are Achieving High Service Levels and Increasing Sales While Reducing Labor Costs

VOLUME 1 ISSUE 10

Thursday, November 26, 2009

CONTENTS

Banking Industry Focus - How Banks are Achieving High Service Levels and Increasing Sales While Reducing Labor Costs

Part II - Innovation in Today's Business Environment

Customer Interaction Technologies: The New View of Customer Relationship Management

In The News - Helping the Victims of Hurricane Katrina

Visit Brickstream at BAI/Retail Delivery in November and NRF in January

September 26, 2005
Banking Industry Focus - How Banks are Achieving High Service Levels and Increasing Sales While Reducing Labor Costs
A White Paper on The Power of Real-Time Workforce Optimization
http://www.gmt.com/pdf/GMT_Retail_Bankin...

Brickstream's partner for Fourth Generation Staffing, GMT, has published this white paper on the power of real-time workforce optimization. Brickstream, GMT and CAST Management Consultants, Inc. will present Fourth Generation Staffing Solutions at BAI / Retail Delivery at 1:00 pm on Thursday, November 17, 2005. Please email info@brickstream.com or call (404) 249-8180 for more information on attending.

To read the white paper, please click http://www.gmt.com/pdf/GMT_Retail_BankingWP.pdf
Or, you can copy and paste the link into your browser address bar to download the paper in it's entirety.

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CONTENTS

Banking Industry Focus - How Banks are Achieving High Service Levels and Increasing Sales While Reducing Labor Costs

Part II - Innovation in Today's Business Environment

Customer Interaction Technologies: The New View of Customer Relationship Management

In The News - Helping the Victims of Hurricane Katrina

Visit Brickstream at BAI/Retail Delivery in November and NRF in January

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