Out of the Blue: PR Measurement News

Friday, May 1, 2009 Public Relations Measurement Newsletter: Does Twittering Make Me a Twit?   VOLUME 4 ISSUE 4  
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Does Twittering Make Me a Twit?
Monday Morning Media Minute
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Public Relations Measurement Newsletter: The Secret of Invisibility
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May 1, 2009
Does Twittering Make Me a Twit?
Building Fame and Fortune 140 Characters at a Time
www.blue-marble.com
by Jerry Brown

Twitter cartoon

I've figured out how I'm going to make my fortune. You've probably already guessed it: Twitter.

Rather than explain the whole idea by myself, let me share a fanciful (that's a fancy word for made up) Twitter conversation between me and one of my "followers," dparcheta.

@JerryBrownPR: I'm going to be rich! And famous!

@dparcheta: Sigh. I've heard that from you before, Jerry. What's the plan this time?

@JerryBrownPR: Twitter, of course. Where have you been? I have a new Twitter page. I even put my picture on it. That's important, they say.

@dparcheta: And . . . ?

@JerryBrownPR: I'm going to tell people how wonderful I am. They'll flock to my Web page. Buy my stuff. I'll be rich and famous.

@dparcheta: I don't think it's quite that easy.

@JerryBrownPR: Of course it is! Everybody’s doing Twitter. It's the new cool thing. I just send out these short little messages and everybody will know how cool I am.

@dparcheta: Well, our research shows a lot of companies are using social media - including Twitter. But they really have to work at it to make it work.

@JerryBrownPR: Work at it?

Social media time chart

@dparcheta: An average of 10 hours a week1 for marketers in small businesses. Double that for corporate marketers who use social media.

@JerryBrownPR: 10 hours a week!!! I'm too busy for that. I have all these email messages, voice messages, things to check on the Internet. Oh, and work.

@dparcheta: So do the rest of us. I have a Twitter page, too. But I seldom use it. I don't have time. I really don't know anyone who does.

@JerryBrownPR: I'm reading this book that says I'll be in the top 10 percent of Twits – I mean Twitterers – if I get at least 80 followers.

@dparcheta: You think that's good news? Sounds to me like most people are still figuring out how to make Twitter work.

@JerryBrownPR: Hmmm. I hadn't thought about it like that. You're so smart.

Social Media preferences

@dparcheta: Actually, a lot of companies are using social media for marketing.2 And Twitter's their top choice.

@JerryBrownPR: And how are they doing?

@dparcheta: Most of them are still struggling to figure out how to do it well.

@JerryBrownPR: Some people have figured it out. A NY Times story mentioned a pregnant woman with a device that Twittered every time her baby kicked her.

@dparcheta: That was an interesting article. It mentions several examples of even small businesses that are finding Twitter useful.

@JerryBrownPR: You mean like the massage company using it to notify customers when they have unexpected openings?

@dparcheta: And Dell noticing that customers were complaining about a problem with the keyboards on one of their laptops. So, they fixed it.

@JerryBrownPR: It's also a good market research tool, I hear.

Social Media preferences

@dparcheta: Social media are a good way of increasing visibility and bringing traffic to your Web Site.3 But listening instead of talking may be one of the best uses marketers can make of Twitter for now.

@JerryBrownPR: Well if I'm going to have to work at this Twitter thing, I think I may just go back to my basic 2-step business plan.

@dparcheta: You mean the one about winning the lottery?

@JerryBrownPR: Yep. Step 1: Win the lottery. Step 2: Do anything I want. Elegant in its simplicity, don't you think? Just need to figure out Step 1.

@dparcheta: Hey, Jerry. Help me out. Do you know how I can remove myself as a follower of a certain Twitterer?

---

Debra Parcheta (dparcheta) and Jerry Brown (JerryBrownPR) can both be found on Twitter. But they don't have a lot to say there just yet.


1Blue Marble Enterprises, proprietary data.

2Blue Marble Enterprises, proprietary data.

3Blue Marble Enterprises, proprietary data.


ABOUT THE AUTHOR Jerry Brown committed journalism for 20 years, but received a full pardon. He's been practicing public relations for more than 20 years and plans to keep practicing until he gets it right -- which he hopes takes a long time because he likes what he does. He specializes in strategy and message development, media relations and media training and writing (news releases, annual reporters, collateral, etc.). He also writes the Monday Morning Media Minute, a free weekly media tip distributed by e-mail. You can reach him at jerry@pr-impact.com / 303-781-8787.



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