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September 2, 2005
How Many People Saw "That!"?
Measuring the Audience Reach of Internet News Sources
www.blue-marble.com
by Neal Combs
Americans
Behaving Badly
The Beijing Evening News, a newspaper offered up to 6.6 million people
in Beijing, as the gospel according to, well…, according to them, recently
published a story reporting the imminent departure of the United States
Congress from Washington, D.C.
 Mirroring the trend of professional sports teams, unless a newer, more
fan friendly Capitol building was built that provided better sight lines, more
bathrooms, increased parking, dancing fountains and better concession stands,
Congress was going to take their show to Charlotte or Las Vegas, depending on
who put together the most attractive financial package.
“How many times can you put
a fresh coat of paint over an old, broken-down horse? We need a building that befits our status as the nation’s
number-one democratically elected legislative body. And if D. C. isn’t willing to provide that, I can think of plenty
of other cities that would be more than happy to,” stated one of the
Hold-A-City-Hostage committee members.
The only problem with the story was
that it originally ran in The Onion, a weekly satire paper
chock full of untrue, although very funny, articles. (Definitive translation
across language or cultural boundaries is difficult when dealing with satire or
statistics.) After discovering the real nature and intent of The Onion, The Beijing Evening News printed
a retraction that was probably funnier than the story.
“Some small American
newspapers frequently fabricate offbeat news to trick people into noticing
them, with the aim of making money.
This is what The Onion does.”
How
Black Was That Eye?
Did millions of Chinese read this
story online, shake their collective heads at the absolute weirdness of
capitalism and American politics and believe that Congress was shipping out for
Vegas? That’s a potentially good idea,
since what happens in Vegas, stays in Vegas, but common sense says, “No.” Not
because it isn’t strange or even semi-plausible. (We harbor plenty of weirdness and semi-plausibility in our
political system.)
Truthfully, it's very difficult
to prove how many net-news surfers paddle over any particular story while it
appears onscreen but probably no more than a couple of hundred thousand people
in China read the original erroneous story.
(We’ll show you some math later in this article.) That’s a very small fraction of the total
population of China (1.3 billion) or even the total population of Beijing (6.6
million).
Salesmen
Aren’t Scientific … (Can You Prove That?)
If you were selling advertising,
you’d probably want buyers to hear 6.6 million, not the lower number. You would prefer to believe in the potential
to reach all 6.6 million people who inhabit Beijing. But let’s check in with reality.
That would mean that every baby, every school child, every old person,
every indigent person, every ill person, every citizen in every location sees
the news. It would mean that each one
of them has access to a computer and an Internet connection and actually visits
the site and reads all the news on the day it is posted online. Now that
does not seem quite like reality, does it?
Unfortunately, it is probably true that Internet news sources publish
the highest possible audiences to lure more advertisers.
The Advertising Research Foundation
(ARF) has determined that there are two “basic requisites” for suitable
measurement: demographically defined audiences and the ability to reliably
accumulate those over a period of time.[1] Since these two factors are sorely lacking
from most Internet news measurements, the numbers they provide should be
approached with some degree of skepticism.
The ARF says that Internet audience numbers are completely different
from other media and it is almost impossible to compare them on a like-for-like
basis.
Vulcan
Logic in Cyberspace
While impressions measurement and
auditing in the online news environment might be in its infancy, it’s not
impossible to make a realistic, relative assessment of how many visitors see
the news. Let’s look at North American
Internet news sources[2]
and see what we can learn. First, we
can separate the online news sources into categories by how frequently they
update the news. Second, we can compute
average monthly and daily visitors for each category easily. Then, we can apply multiples or divisors
based on how long the news remains where visitors will read it (without
searching backwards in time).
WHAT INTERNET NEWS MEDIA AUDIENCE AVERAGES MAKE SENSE
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WHAT
INTERNET NEWS MEDIA AUDIENCE AVERAGES MAKE SENSE?
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Update Frequency
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# of Internet News
Sources
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% of Total
Internet News Sources
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Average Unique
Visitors per Month
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Average Unique
Daily Visitors
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What Can We Really
Count?
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Why?
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Weekly
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21
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6%
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3,352,628
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111,754
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782,280
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(7
days worth of visitors will see your news.)
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Monthly
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12
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4%
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2,809,763
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93,659
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2,809,763
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(All
of the month's visitors will see your news.)
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Mon
thru Fri
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67
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20%
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4,301,118
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143,371
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163,853
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(1-3
days of visitors will see your news.)
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Hourly
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10
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3%
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3,108,450
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103,615
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51,808
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(1-12
hours worth of visitors will see your news.)
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Daily
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124
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37%
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3,371,785
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112,393
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112,393
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(1
days worth of visitors will see your news.)
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Continuous
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88
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26%
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10,852,754
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361,758
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135,659
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(Your
news lasts long enough for about 9 hours of visitors to see it.)
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2-3
Times Per Week
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7
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2%
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2,967,784
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98,926
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286,886
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(Your
news is seen by 2.9 days worth of visitors.)
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Other
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7
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2%
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5,093,143
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169,771
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169,771
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(1
day's visitors, but it's an inconsistent average.)
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All
methods
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336
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100%
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4,482,178
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149,406
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N/A
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(There's
too much variance in the audiences being studied to use this as a
"real" number for any measurement.)
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Savvy, proactive PR professionals
will consider many factors when sending news releases to Internet news
sources. How often is the content updated? How many unique visitors can be
quantified? To what audience does this
news source appeal? Does targeting
Internet news sources cause me to shorten my news, leaving out positive details
because of shorter news formats?

Use your logic. If you are sending your press release to a
site that updates hourly, your particular story has a very short shelf
life. Instead, ask your PR measurement
company to identify some of the longer lasting news sources and how to send
press releases to them. Volume is not
everything. The unique daily visitors
at a continuously updated news site may be three times higher than at a site
that is refreshed weekly, but may also be entirely missing your targeted
demographic audience.
Have
you heard the one about …
Any bets on how many Chinese people
read the retraction? Even more interesting, how many folks read the retraction
first and then sought out the
original story? The story about the story certainly generated more impressions than the original toungue-in-cheek report but they reflected on The Beijing Evening News more than on the Congress of the United States.
[1] Source: Media Post, MediaDailyNews,
8/29/2005, “ ARF:
No Medium's Audience Research Is Adequate” by Joe
Mandese
[2] Data source: Bacon’s Media Research, 336 published online
unique monthly visitors and update frequencies as of 8/29/2005.
[PRINTER FRIENDLY VERSION]
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Published by
Blue Marble Enterprises, Inc.
Copyright © 2005 Blue Marble Enterprises, Inc.. All rights reserved.
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