Building Performance

Wednesday, June 2, 2004 Issue 2   VOLUME 4 ISSUE 6  
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Industry Perspectives
Risk Communication: A critical strategy for managing occupant concerns in facilities
An interview with Kevin Coghlan, M.S., C.I.H.
by Linda Goodspeed

A risk communication program that addresses only the quantitative, scientific risk and ignores people’s perceptions of risk will not reduce building occupant’s concerns about environmental exposures. In fact, in most cases, this limited approach will increase occupant concerns. Exponentially.
[FULL STORY]

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