Overland Park, Kansas: Dealers are the clear winners when VinSolutions.com’s seamlessly meshed CRM, ILM and Inventory systems carry VisibleCustomer’s turnkey customer loyalty and retention services into dealerships across the nation. On March 25, 2008, VinSolutions.com and VisibleCustomer entered into an agreement creating a Comprehensive Customer Life Cycle Management System with no contracts necessary. Both VinSolutions.com and VisibleCustomer built their reputations on providing reliable, cutting edge products to their clientele with agile adaptability and rapid response times. “This Customer Life Cycle Management System came into being as a result of customer requests. They asked for it; we created it,” says Mike Dullea, VinSolutions.com’s CSO. Management from VinSolutions.com and VisibleCustomer agree the dealership profit possibilities created from this alliance are unlimited.
VisibleCustomer products now available through VinSolutions.com include:
• EZ Connect – Automated Voice Messaging
• VisibleLead – F&I Lead Converter Application
• KnowMe – Call Monitoring and Click to Chat
• Data Enhancement via E-mail and Phone appends
Our alliance is the embodiment of VisibleCustomer’s motto, “We Do The Work So You Don’t Have To!”
“I don’t think collecting data and tracking customers can get any easier than this,” said Doug Kinney, CEO of VinSolutions.com. “I wish this product had been available when I was running stores. Whether we do the work for the dealer, or they do it themselves, this is the easiest system to use on the market today.”
Our Comprehensive Customer Life Cycle Management system:
• Supplies analysis and reporting on advertising campaigns,
• Captures and stores Internet shoppers’ information,
• Assists salesmen in bringing potential customers into dealerships,
• Simplifies the desking process,
• Provides interactive credit applications and easy submission options for F&I departments,
• Offers innovative follow up plans through successful loyalty programs, and
• Entices sales customers to become service customers.