CMA News



Thursday, August 12, 2004	August 2004	VOLUME 2 ISSUE 8

TOPICS

Chairman Message

Collection Corner

News

Events

Articles

CONTENTS

Support Your Local Credit Group

Smile... It May Be the Boss Calling

Big Summer Preview: The Encyclopedia of Credit

Sales and Cash Flow Enhancement

Sing like Britney, Madonna or Tom Jones!

New Summer Highs for the Credit Community

Welcome New Members

Nine Sure Fire Ways to Boost Your Career

CMA Offers NACM Legislative Conference Scholarships

The Telephone Doctor speaks at WRCC Oct 13-15

Freight Policies

Sharing Customer Credit Ratings with Other Customers

Educational Webinar Schedule

Our First Quarter Member Referral Program Winner is...

Support Your Local Credit Group

The valuable exchange of customer information is only one value that we take back to our offices. We also use the informal networking as an information source of best practices and industry related education.
[FULL STORY]

Smile... It May Be the Boss Calling
by Nancy Freidman, Keynote Speaker for 2004 Western Region Credit Conference
www.wrcc.biz

There's rarely a program I present that someone doesn’t ask me if smiling is really that important – either on the phone or in person. People actually ask me: "Nancy, can you really hear a smile?" Yes, Virginia, you can really hear a smile. And your caller can hear the lack of a smile as well.
[FULL STORY]

Big Summer Preview: The Encyclopedia of Credit
http://www.encyclopediaofcredit.com

Be the first to preview the sequel to the Encyclopedia of Credit, CMA’s comprehensive resource library of business credit topics. Read on to learn how to access the new EOC and how to post your own review...
[FULL STORY]

Sales and Cash Flow Enhancement
Improved profitability by rethinking the role of credit.

Ask how they think of their credit and past due A/R management function and most business people will respond with a negative. One company CEO referred to it as "the ugly stepchild of accounting", others think of it as a cost center, the sales avoidance department, the stressful job balancing sales and losses, and of course as a necessary evil.
[FULL STORY]

Sing like Britney, Madonna or Tom Jones!
CMA Member Referral Program Enters SECOND Quarter

We have entered the second quarter of the CMA Member Referral Program. The prize this quarter, a Karaoke Machine ($100 Value). No more singing in the shower. Refer those potential members today so you can start harrassing your family with your vocal skills. Download the flyer now.
[FULL STORY]

New Summer Highs for the Credit Community
www.anscers.com/community

It’s heating up at the anscers Credit Community, thanks to many new members and increased participation by all Community Members.
[FULL STORY]

Click the Calendar to view upcoming events.