For a complete description of each program, visit the Webinar Calendar
 

Host	Date	Time	Topic	Presenter	Register
	Jul 20	9 – 10 am (PST)	Reading Customer Financial Statements	Michael Dennis, MBA, CBF	Register
	Jul 22	9 – 10 am (PST)	Credit Fraud	Joseph Bodoff	Register
	Aug 10	9 – 10 am (PST)	Secured Transactions	Greg Powelson	Register
	Aug 11	9 – 10 am (CST)	How to Spot and Prevent Credit Fraud	Michael Dennis, MBA, CBF	Register
	Aug 25	9 – 10 am (CST)	Doing Business with a Bankrupt Customer	Michael Dennis, MBA, CBF	Register
	Sep 7	9 – 10 am (PST)	Business Etiquette	Michael Dennis, MBA, CBF	Register
	Oct 5	Noon(PST)	Credit Policy and Procedures	Jim Menard, CCE	Register
	Nov 9	9 – 10 am (PST)	Deduction Management	Michael Dennis, CBF	Register
	Dec 7	9 – 10 am (PST)	Using the Small Claims System	John Samberg, Esq.	Register

 
 
Not familiar with Webinars?
 
This exciting new concept in credit education is an interactive, Web-based seminar that enables you to attend an educational presentation in the comfort and convenience of your office. anscers Webinars offer a virtual interactive experience by delivering the voice of a live presenter via teleconference and delivering text and graphical data simultaneously over the Internet.
 
Educate your entire department for the price of one admission:
 
Each Webinar registration includes one audio and one Web connection; we encourage you to provide your staff with a speakerphone and large computer monitor or projector to maximize the value of the presentation. At the end of the session, you may contact the presenter with follow up questions or issues. anscers Webinars are fantastic and convenient learning opportunities—don’t miss out!
 
Additional Webinar programming will be added throughout the year. Check the anscers Webinar Calendar for program details and updates at www.anscers.com/webinars. For more information about Webinars and other education programs, contact Debbie Pio, CMA Education Director, at (888) 889-7913 ext. 227 or mailto:dpio@creditservices.org.