CMA News

Tuesday, June 15, 2004 June 2004   VOLUME 2 ISSUE 6  
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CONTENTS
"Hold That Truck!"
LINK-IN at the Western Region Credit Conference
Suzanne Koch, CCE Elected Vice Chairman NACM Board
NACM Credit Manager's Index Report for May 2004
Stop Faxing, Photocopying, & Mailing Your Deduction Claims!
REPORT REFRESH, D & B's newest service
Can you spot the FDCPA violations in this letter?
NACM Honors Eddie Sumar, CCE
SNIC Kitty Boozer Fundraiser and Scholarships!
10 Tips to =SPEED= up your PC
CFOs Project Net 4 Percent Increase In Third-Quarter Hiring
Expanded Webinar Programming
Customer Deductions
Calculating Future DSO
Construction Credit
Appaloosa Horse Club Inducts Henning And Suzanne Koch Into Hall of Fame
Thank You to CMA from Richard Campbell
CMA WELCOMES NEW MEMBERS
The Supervisors 14 Essential Truths For Communicating With Direct Reports
Expanded Webinar Programming
www.anscers.com/webinars

CMA has recently partnered with NACM Chicago Midwest and NACM Business Credit Services (Oregon) to offer additional Webinar programming through the anscers Webinar Web site. That means that you now have more choices of Webinar topics and more opportunities to take advantage of the value and convenience of these unique distance learning programs.
 
All programs are open to the public, but space is limited, so if you find a topic that interests you, register now. CMA and NACM Oregon event descriptions and registration are available at http://www.anscers.com/webinars; NACM Chicago Webinar information is available at http://www.nacmchicago.org/Education.htm.
 
Not familiar with Webinars?
 
This exciting new concept in credit education is an interactive, Web-based seminar that enables you to attend an educational presentation in the comfort and convenience of your office. anscers Webinars offer a virtual interactive experience by delivering the voice of a live presenter via teleconference and delivering text and graphical data simultaneously over the Internet.
 
Educate your entire department for the price of one admission:
 
Each Webinar registration includes one audio and one Web connection; we encourage you to provide your staff with a speakerphone and large computer monitor or projector to maximize the value of the presentation. At the end of the session, you may contact the presenter with follow up questions or issues. anscers Webinars are fantastic and convenient learning opportunities—don’t miss out!
 
Additional Webinar programming will be added throughout the year. Check the anscers Webinar Calendar for program details and updates at www.anscers.com/webinars. For more information about Webinars and other education programs, contact Debbie Pio, CMA Education Director, at (888) 889-7913 ext. 227 or mailto:dpio@creditservices.org.
 
2004 Webinar Calendar
 

Host

Date

Time

Topic

Presenter


Jun 15

9 – 10 am (PST)

Commercial Collection Tools and Techniques
Michael Dennis, MBA, CBF


Jun 22

9 – 10 am (PST)

Sarbanes-Oxley Act
Michael Dennis, MBA, CBF


Jun 23

9 – 10 am (CST)

Basics of Accounting and Finance for Credit
Michael Dennis, MBA, CBF


jun 24

9 – 10 am (PST)

Credit Insurance
Ken Carraro


Jul 6

9 – 10 am (PST)

What to Expect When Your Collection Account Goes Legal
Rich Deocampo


Jul 7

9 – 10 am (CST)

Sarbanes-Oxley Act
Michael Dennis, MBA, CBF


Aug 10

9 – 10 am (PST)

Secured Transactions
Greg Powelson


Aug 11

9 – 10 am (CST)

How to Spot and Prevent Credit Fraud
Michael Dennis, MBA, CBF


Aug 25

9 – 10 am (CST)

Doing Business with a Bankrupt Customer
Michael Dennis, MBA, CBF


Sep 7

9 – 10 am (PST)

Business Etiquette
Michael Dennis, MBA, CBF


Oct 5

Noon(PST)

Credit Policy and Procedures
Jim Menard, CCE


Nov 9

9 – 10 am (PST)

Deduction Management
Michael Dennis, CBF


Dec 7

9 – 10 am (PST)

Using the Small Claims System
John Samberg, Esq.
 
 
 

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