CMA News

Thursday, October 16, 2003 October, 2003   VOLUME 1 ISSUE 5  
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Memories from the Western Region Credit Conference
Online Credit Application Center
California Bills of Interest
California Enacts "Anti Spam" Legislation
Collecting Disputed Balances
Free Webinar Series on Web Services for Business Credit
WRCC Event Pictures
Bust-Out Fraud Tactics
Prepare for Collection Calls
CMA Collection Division Making Changes
ExperienceD the Magic? WRCC Wrap Up
Welcome New Members
ExperienceD the Magic? WRCC Wrap Up
by Debbie Pio, Education Director

The 2003 NACM Western Region Credit Conference was held on September 24, 25, & 26, 2003 at the Orange County Hyatt in California.  Keynote speaker Lola Gillebaard wowed the attendees with her presenation on Humor in the workplace.  The conference offered over 18 breakouts sessions over a 3 day period.  The topics ranged from Collection Techniqes, Bankruptcy and Data Mining to Technology in education.  The attendees worked hard but there was time for a little fun.  Thursday evening they were entertained by Magician Bruce Gold of the infamous "Got Milk" commerical.
 

Bruce Gold, Magician



Willie Jolley, Closing Speaker
As the sessions winded down on Friday, the attendees were delighted by the closing speaker Mr. Willie Jolley.  Willie voice has been heard by many in TV commericals such like Pizza Hut, 7/11 stores and many more.  Willie's message was “It only takes a minute to change your life”.  All in all the over 200 attendees met the challenge of 2003 by educating themselves, having a little fun and most importanly Networking with peers.
 
Don't miss the 2004 Conference to be held at the wonderful Golden Nugget Hotel in Downtown Las Vegas.
 

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Published by CMA Business Credit Services
Copyright © 2003 CMA Business Credit Services. All rights reserved.


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