Monday, November 23, 2009 volume 1 issue 3  


“a-connect challenges my work on a continuous basis, serving as an extremely valuable sparring
partner when I'm out on a project.”  
D.G., IP since 2006


Recent Projects
Read about three exciting projects our independent professionals are executing around the world

Card business strategy
One of a-connect’s financial services and card experts is supporting a regional banking client in a concerted effort to review their card organization and strategy. The objective of the project is to develop a new card organization structure, and to provide guidance for the acquiring strategy for credit cards and well as for issuing debit cards.

Customer service improvement
a-connect currently supports a Middle Eastern regional financial services client in a major three-phase customer service improvement program, including the development of a blue-print for the program, a pilot phase and the actual implementation with the roll-out. The effort includes the assessment of the client’s customer service level, the development of a comprehensive set of standards and measures for customer service quality, the formulation of a “customer service mission” and an actionable improvement program to match best practices.
 
Digital asset management
The client asked a-connect to support an internal initiative to build up the largest digital film and picture archive in European sports. The a-connect Independent Professional is a senior expert with comprehensive knowledge of the online and offline media industry and its sales engines. For instance, prior to the current project he led the repositioning of online job board activities of a leading special interest publisher and successfully supported the acquisition of the no. 3 job board in Germany and Switzerland by the largest European ISP company. His role is to support the legal and technical departments and guide the request for proposal process to find the best digital asset management system provider for the effort. Besides many legal aspects, the challenge is to orchestrate different interest groups but at the same time push the initiative forward and keep close to the technical details.

> printer friendly version
home
contents
Welcome to the a-connect IP Newsletter
Choosing a Management Consultant with Impact
Speed Read: This Issue's Complimentary Business Book Abstract
"Voyage vers la Source"
Recent Projects
a-connect Team Update
IP Pool Statistics as of December 2006
letters

There are no letters for this article. To post your own letter, click Post Letter.

> post letter
Published by a-connect (group) ag
Copyright © 2007 a-connect (group) ag. All rights reserved.

view newsletter archive

a-connect (schweiz) ag
Seefeldstrasse 293
CH-8008 Zürich


 


Phone:   +41 43 266 77 77
Fax:       +41 43 266 77 27

a-connect (US) Inc.
470 Atlantic Avenue
4th Floor
Boston, MA, 02110


 

Phone:   +1 617 946 33 33
Fax:       +1 617 956 07 01

a-connect (China) Ltd.
18/F One International
Finance Centre
1 Harbour View Street
Central, Hong Kong


Phone:   +852 2526 6766
Fax:       +852 3006 2766

a-connect (deutschland) gmbh

Stadttor 1

D-40219 Düsseldorf
 

 

 

 

Phone:   +49 211 955 999 88

Fax:       +49 211 955 999 80

 

Powered by IMN